Shipping & Returns
Shipping Information - Your Source for Sustainable Latin American Home Goods
Thank you for choosing MESO GOODS for your sustainable home goods needs. We greatly appreciate your trust in us to provide exceptional services and thoughtfully curated products for your home. To ensure a smooth shopping experience, please take a moment to familiarize yourself with our shipping and warranty policies.
1. Custom-Made Products:
- All custom-made products are non-exchangeable and non-refundable. These items are specifically crafted to meet your unique requirements, making them ineligible for returns or refunds.
2. Stocked Products:
- Products that are stocked in our inventory can be returned within 30 days of receipt.
- Clients are responsible for shipping returns to our warehouse in Atlanta, Georgia, for a full refund.
- Alternatively, if you prefer the convenience of a pickup, we can arrange one and deduct the cost from your reimbursement.
3. Duties and Taxes:
- Clients are responsible for covering all local duties and taxes applicable in the country of origin. Please be aware of your local tax regulations when making a purchase.
4. Return Packaging:
- For a successful return, ensure that all merchandise is securely packaged in its original packaging.
- In the case of furniture, please make sure it is adequately packaged to prevent damage during transit. Failure to do so may result in a re-stocking fee.
Should you have any inquiries, require updates on your orders, or need assistance with claims or questions, please do not hesitate to reach out to our concierge team at email@example.com. We are here to assist you with any concerns or requests you may have.
Thank you for choosing MESO GOODS, where sustainability meets style for your home. We look forward to serving you and enhancing your living spaces with our eco-friendly and beautiful products.
MESO GOODS - Sustainable Home Goods